Top > News > Warning to customers regarding counterfeit websites

News

October 25, 2017

Warning to customers regarding counterfeit websites

Kawai would like to warn customers of the existence of counterfeit websites that display the Kawai corporate logo without authorisation, and list Kawai products for sale at extremely discounted prices.

These websites are not associated with Kawai and should not be trusted.

Kawai believes there is a strong likelihood that such websites are acting maliciously, with the intent to illegally acquire customer login/password details and other private information.

Kawai also believes there is a strong likelihood that product orders placed through such websites will not be fulfilled, or that the items delivered will be counterfeit products.

Kawai therefore warns customers not to disclose their private information to such counterfeit websites, nor to attempt to order products or transfer funds using such counterfeit websites.

If customers encounter suspicious websites that display the Kawai corporate logo or list Kawai products for sale at extremely discounted prices, Kawai recommends that customers contact Kawai Japan directly using the enquiry form at the following URL:

https://www.kawai-global.com/support_e/enquiry/

Kawai would like to thank customers for their continued patronage, and once again warn against visiting counterfeit websites.


Kawai Musical Instruments Mfg. Co., Ltd.
Overseas Business Division